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Hosting Nightmare

 

My friend Andy had had a horrible experience with Dreamhost. It seems they have cut him off from hundreds of gigs of data and are refusing to respond to his emails. Regardless of the reason for terminating service, which in this case sounds unjust, a company should at least have the courtesy to respond to inquiries. It reminds me of customer service for AOL or cable companies. Calling sales? They'll pick up on second ring. Calling customer service? Expect to be on hold for an extended period of time.

I hope Andy can at least get his data back.

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